Cancellation Policy

There are no refunds for prepaid services unless Hope, Learn & Play LLC is unable to fulfill services to customer. However, the customer is allowed to reschedule or transfer services by contacting Hope, Learn & Play LLC via phone call, text, direct messaging or email. To be eligible for rescheduled or transfered services, the customer must provide at least 48 hours notice prior to original scheduled service. Any request made within the 48 hour period is subject to availability and the discretion of the representative of Hope, Learn & Play LLC. Subscriptions may be cancelled prior to the following service period by contacting Hope, Learn & Play LLC via email, phone, text, or website.

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